Privacy Policy

Last updated: 01 Jul 2025

Auntie Poon’s respects the privacy of individuals. This Privacy Policy sets out the way in which Auntie Poon’s collects, holds, discloses, uses and protects your personal information.

By visiting our website, creating an account with Auntie Poon’s online ordering, placing an order with us or providing us with your personal information, you agree to your personal information being collected, held, used and disclosed as set out in this Privacy Policy. The Auntie Poon’s Privacy Policy forms part of the Terms & Conditions of Use.

Revisions to this Privacy Policy

We may revise this policy from time to time whenever necessary so we recommend you check our website regularly to stay informed of any updates. You can determine when this Privacy Policy was last revised by referring to the date it was "Last Updated" above. If you continue to use our website, place an order with us or provide further personal information to us after this Privacy Policy has been revised you will be deemed to have accepted the revised policy.

What Information do we collect about you?

We collect personal information (“Information”) necessary for us to process your order, process a refund of your order, register you for an account on Auntie Poon’s online ordering and/or provide you with other services and/or the assistance you have requested. Where practicable, we will give you the option of interacting with us anonymously.

Customers of Auntie Poon’s

The Information which we collect from you and hold includes your first and last name, address, mobile number, email address, details of your order and feedback details. In respect of your credit card details we do not hold this information as payments are processed by our Payment Gateway provider. If required, we may request for your bank account or PayID details in order to process a refund of your order.

Online Ordering Account

If you seek access to our online ordering, we require your email address, your name, mobile phone number and address in order to provide you with access. We will provide you with a password for accessing your account. Your access to the account is at our discretion and we may grant, restrict or remove your access at any time.

Contact Us

If you have any queries regarding this Privacy Policy, please contact us by email at contact@auntiepoon.com